Start time: Tuesday, March 21, 2017, at 2:41 PM UTC
Scope of impact: A few customers have reported this issue, and our analysis indicates that this issue could potentially affect a very small number of your users intermittently if they are routed through the affected infrastructure. We're monitoring the service and continuing to analyze data from the environment in order to identify our next troubleshooting steps. We've restarted the affected systems, which has alleviated most of the impact, but we are still working to identify the underlying cause of the degradation in order to prevent further impact. More info: Our service monitoring indicates that impact is primarily affecting Outlook client connections, but there be some very slight impact to connections via other protocols as well.Ĭurrent status: Our investigation determined that a small subset of infrastructure that handles connection requests was degraded. User Impact: Some users are unable to connect to their mailbox via the Outlook client. Check your Service Health Dashboard - Exchange Issues.ĮX97150 - Can't connect to mailbox via Outlook
